If you are currently homeless or at risk of becoming homeless, sofa surfing or staying with friends, there is help available.
Services
- Shelter Cymru offer free, confidential and independent advice for people in wales, if needed they can also challenge evictions on your behalf. You can contact Shelter Cymru’s urgent helpline on 08000 495 495, they can also be contacted via web chat on
- Citizens Advice provide information and advice on handling problems with your housing, they can be contacted on 0800 702 2020, you can also visit their website to find your nearest citizens advice.
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The Wallich provide homelessness services across Wales. Visit their services directory to find a homelessness project near you.
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Pobl provide accommodation and support for people who are homeless or at risk of homelessness.
Local council
One of the most important things you can do with housing issues is to speak to a local council, they can do an assessment and plan the best steps for you to take.
Your local council can help you to sort out problems with your rent, arrange a payment plan if you are in arrears, find emergency housing if you are homeless and if you are unable to live at your home due to repairs needing to be complete, they may be able to assist you with a grant for these repairs to be carried out.
See below for the contact details of your local council within Gwent.
Newport City Council
Phone:01633 656656
Emergency out of hours: 01633 656656
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: Newport.gov
Monmouthshire County Council
Phone: 01633644644
Emergency out of hours: 01633644644
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: Monmouthshire.gov
Blaenau Gwent County Borough Council
Phone: 01496354600
Emergency out of hours: 01495311556
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: Blaenau Gwent Homes
Caerphilly County Borough Council
Phone: 01443 873552
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: Caerphilly.gov
Torfaen County Borough Council
Phone:01495742303
Emergency out of hours: 01495762200
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: Torfaen.gov